Refund Policy

Last updated: March 2026

Our Commitment

We want you to be satisfied with V3Code. If the Service does not meet your expectations, we make it easy to get your money back.

7-Day Money-Back Guarantee

If you are not satisfied with V3Code, you can request a full refund within 7 days of your first payment. No questions asked, no hoops to jump through.

How to request a refund:

  1. Email kanddlabs@v3code.dev with your account email
  2. Include "Refund Request" in the subject line
  3. We will process your refund within 3-5 business days

After 7 Days

Refund requests made after the 7-day window are handled on a case-by-case basis. We will consider the circumstances and do our best to find a fair resolution. Contact us and we will work with you.

Cancellation

You can cancel your subscription at any time from your dashboard under Settings. When you cancel:

  • Your subscription remains active until the end of the current billing period
  • You will not be charged again after cancellation
  • Your data is retained for 30 days after your subscription ends, then deleted
  • You can resubscribe at any time to restore your account

Free Use

The V3Code editor is free to download and use with your own API keys — there is nothing to refund for free use. Refunds only apply to paid subscriptions. If a promotional trial or token grant is offered, it carries no charge and therefore nothing to refund.

Third-Party API Costs

V3Code operates on a BYOK (Bring Your Own Key) model. Any charges from third-party AI providers (OpenAI, Anthropic, Google, etc.) are between you and those providers. We cannot refund third-party API usage costs.

Contact

For refund requests or billing questions, email us at kanddlabs@v3code.dev. We aim to respond within 24 hours.